Charcoal Starters - Dutch Ovens & Outdoor Equipment 1848 Addison Avenue East - Twin Falls, Idaho 83301 - (208) 736-8048
Open  M-F 9:30 AM. to 4:00 PM    Sat. 10:00 AM to 2:00 PM    Sunday Closed  MST
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  Home : Privacy Statement
Charcoal Starters Return Policy
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The Charcoal Starters Return Policy is flexible and easy..... or at least we think so!!!
We've answered your most likely questions below:
  • Up to how long can I return an item? Up to 60 days, give or take. :)

  • Where do I return my item(s)? Please send all returns to the address below.

  • Does it still need to be NEW? All items do need to be in a NEW and UNUSED condition just like you received the item. Please also include all of the original tags, boxes, literature, etc. We want to be able to sell it to another outdoor lover!

  • What do I do first? Email us or call and lets us know to expect it. This speeds up the processing of any credits to your account and puts us on the look out for the package.

  • Do I have to pay for return shipping? Yes, but use whatever method you'd like that is convenient to you.

  • How long does it take to get my money back? As soon as we receive it, and inspect it, credits usually take less than 2 days to process. However, your charge card company sometimes takes longer to post it.

  • What if I want an exchange? First, return the item you have. Then, at any time, place a new order on line. :)

  • Hours of Operation M-F 9:30 AM to 4:00 PM
    Saturday 10:00 AM to 2:00 PM
    Sunday Closed
  • Feel free to call 208-736-8048 for a live person (please leave a message, if needed. We promise to call you back!) or email us at happy1@ahappycamper.com.

    Return Address:A Happy Camper
    1848 Addison Ave. East
    Twin Falls, ID. 83301
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